Rapport and Relationship Building 1-Day FastTrak Module

Participants will learn:

• Planning to Influence and build sustainable relationships
• Understanding behaviours and Influencing styles using Insights profiles
• What’s in it for me
• Communicating your message effectively
• Influencing through rapport
• Handling different personalities
• Handling resistance
• Getting a decision

This course is run in a highly interactive, style with delegates learning tools and techniques on how to successfully build relationships and influence colleagues and customers to achieve business goals and build trust, aligned objectives and motivation across the organization.